Onsite and Remote support available.

Please call or email to schedule support time with a technician and (for One-Time Support) obtain your Remote Support Code (6-digit code).

1) One-Time Support:

Please visit http://www.logmein123.com  and Enter the 6-digit code

2) Recurring Support Application:

Install the remote software following the steps below

• Please click Download - Choose RUN and Install.
• Click NEXT and leave the default installation location unchanged. 
• Follow the prompts to install the program and accept any Operating System "Permission" Prompts (if necessary) to complete the install.
• Uncheck "Launch Castles Technology Remote Support" and click Finish.
  

To Launch a support session click the Shortcut on your desktop to begin.